Patients

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Engaging in your Healthcare

Ensure a Smooth Visit

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What to Bring

  • Your insurance card
  • Your driver’s license or another valid form of photo identification
  • Your completed requisition (test order form)

Fasting Instructions (If required by your laboratory test)

  • Arrive hydrated but please drink water only.
  • Do not eat or drink anything other than water for 12 hours before your lab test.
  • Medications are allowed but please take them only with water.

After Your Blood Draw

  • Wait at least 15 minutes before removing the bandage.
  • If you feel dizzy or lightheaded, lie down immediately and elevate your legs until the feeling passes.
  • In rare cases where bleeding occurs after removing the bandage, apply pressure to the site of the bleeding and raise your arm for 3 to 5 minutes.
  • If bleeding or bruising occurs under the skin, apply a cold pack to the area periodically for the first 24 hours.
  • For 12 hours after your blood draw:
    • Avoid heavy lifting.
    • Drink plenty of fluids and avoid strenuous exercise.
    • Eat a healthy meal.
  • Contact your doctor if you:
    • Continue to feel nauseated, lightheaded or dizzy after resting, eating or drinking.
    • Feel pain or tingling down your arm into your fingers.

Get Your Results

TriCore sends your lab results directly to the healthcare provider who ordered the tests. To get your results, we prefer that you see your healthcare provider, who can explain the results to you.

Bill Pay

Make a payment online

TriCore accepts credit cards, including Visa, MasterCard and Discover, as well as personal checks and money orders. Please include the bottom portion of your statement when you submit payment.

Pay By mail

TriCore Reference Laboratories 

PO Box 25627
Albuquerque, NM 87125

Pay By phone

Please call us at 505-247-0244 or toll-free at 877-267-2428.

Pay In person

TriCore Reference Laboratories
1001 Woodward Place NE
Albuquerque, NM 87102

Payment Installments

To find out if you qualify, please call us at 505-247-0244 or toll-free at 877-267-2428.

If you are uninsured, you could qualify for a discount of up to 50 percent if you make your payment within 14 days and if the test you had done is a qualified discountable test. Please call the business office within 14 business days of receiving your statement.`

Questions?

Please call a Business Office representative at 505-938-8910 or 800-541-9557.

Privacy & Confidentiality

TriCore values the privacy of your health information and is required by federal law to protect it.

Our HIPAA Notice of Privacy Practices for Protecting Health Information explains the ways in which TriCore may use and disclose medical information by law. View our complete HIPAA Notice of Privacy Practices.

To file a HIPAA complaint, please contact:

TriCore Privacy Officer
Local: 505-938-8330
Toll-free: 800-245-3296 Ext 8330
compliance@tricore.org

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