Getting Your Lab Results

We offer several ways to access your lab results, all with your confidentiality our top priority.

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Coming Soon!

You will soon be able to receive your lab results directly through our Patient Portal.

How to Obtain Your Lab Results

Many health systems and medical providers offer patient portals that contain the results of your TriCore laboratory tests. Please consult with your medical provider to determine if such a service is available to you.

TriCore provides laboratory records to patients, the patient’s personal representative, or the patient’s designee following the receipt of a valid request. TriCore does not currently offer a patient results portal, but you can obtain your results in the following ways:

Request at a TriCore Location
Ask a TriCore team member for a Patient Request for Medical Records form to receive your results in the manner most convenient to you: USPS mail, email or fax. The form can be used to request results for that day’s test or for tests previously performed by TriCore. Once you have completed the form, we are required to verify your identity and your right to access the requested records.

Call or Chat With TriCore’s Client Engagement Center
An Agent can take your records request 24/7/365. You will receive your records by mail a few days later.

  • Call TriCore’s Client Engagement Center at 505.938.8888 | 1.800.245.3296
  • Chat with us online (system is currently offline)

Third Party Requests for Medical Records
All Third Party Requests should be directed to legal@tricore.org or to fax 505.765.0208

FAQs about obtaining lab results from TriCore

A: Yes. TriCore provides laboratory records to patients, the patient’s personal representative, or the patient’s designee following the receipt of a valid request.

Privacy & Confidentiality

TriCore values the privacy of your health information and is required by federal law to protect it.

Our HIPAA Notice of Privacy Practices for Protecting Health Information explains the ways in which TriCore may use and disclose medical information by law. View our complete HIPAA Notice of Privacy Practices.

TO FILE A HIPAA COMPLAINT, PLEASE CONTACT:
TriCore Privacy Officer
Local: 505.938.8330
Toll-free: 800.245.3296 Ext 8330
compliance@tricore.org