Patients

Access your test results quickly and conveniently.

MyTriCore, our patient portal, allows TriCore patients to access their lab test results directly, whenever they want. The platform is secure and easy to use, whether you’re at home or on the go.

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Easy & Fast

Your account is simple to set up, easy to navigate and gives you up-to-date access to your results.

Simple to process

Simple

Your lab test results are easy to read and understand. Your data is organized into relevant health categories so your lab results make sense. See your trends over time with graphs and charts, and access medically accredited Get Smart educational material alongside your results.

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Secure

Feel confident your privacy is protected on the MyTriCore platform.

MyTricore Patient Portal

Already have an account?

Click here to sign in

Need to create an account?

Follow these simple steps to sign up:

  1. Click Here to begin.
  2. Click on the “Sign Up” button
  3. Fill out the information requested to create an account
  4. You will receive an email when your results are ready to view

For the best experience while using the Luminate portal, we recommend accessing it via Chrome or Firefox. These browsers ensure full compatibility and performance.

Create Account

Need more help? Call our Service Center at 1.800.245.3296

Who can use MyTriCore?

MyTriCore is available for patients 18 years and older. Patients who are not eligible for an account or who do not want an account may request lab results through TriCore’s routine medical record requests process.

For more information on how to request medical records from TriCore, please click here.

If you have previous results in our system, please allow up to two hours for them to appear in your MyTriCore account. MyTriCore provides access to lab results from the past 18 months, starting from the date your account is created.

For new lab tests, result availability may vary based on the type and complexity of the test, typically taking anywhere from one to several days. You’ll receive an email notification as soon as your new or pending results are ready to view in your account.

MyTriCore Patient Portal FAQs

A: You can request assistance by calling TriCore’s Client Engagement Center (505.938.8922 option 1 or 1.800.245.3296 option 1), or chatting via tricore.org.