Contact Information
Patient Billing
Client Billing
800.541.9557
505.938.8833 (Fax)
Client Engagement Center
505.938.8922 24/7
800.245.3296 24/7
Corporate Headquarters
1001 Woodward Place NE
Albuquerque, NM 87102
505.938.8888 24/7
800.245.3296 24/7
Couriers
Human Resources
IT Help Desk
505.938.8974
800.245.3296, Ext. 8974
Medical Records
To submit your request or general questions of Legal record requests, Third-party requests, Subpoena for records, Legal pathology requests, HEDIS Email: medicalrecordsteam@tricore.org FAX: 505.765.0208
Provider Requests
Continuation of Care Requests, Provider Portal
505.938.8922 24/7
800.245.3296 24/7
Legal & Risk Services
Legal Matters, Subpoenas
Media Requests
800.245.3296
Regulatory Compliance
800.245.3296 Ext. 8330
Supplies
800.245.3296 Ext. 8957
505.938.8472 (Fax)
TriCore Pathologists
800.245.3296 Option 1 24/7
NOTICE:
7.25.25: TriCore was notified of an issue that caused some patients not to receive their initial billing statements, resulting in those accounts being sent directly to our second level collections with Revenue Enterprises. Impacted patients, please note that this will not impact your credit, as this is an internal collections process only. We apologize for this inconvenience and appreciate your understanding as we work quickly to resolve. If you have any questions, you can email our billing office directly for timely assistance: revenueoperations@tricore.org
We’re here to help.
Our Client Engagement Center is available 24 hours a day, seven days a week at 505.938.8922 in Albuquerque or toll-free at 800.245.3296.
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Have questions about becoming a customer?
Our Client Engagement Center is available 24 hours a day, seven days a week at 505.938.8922 in Albuquerque or toll-free at 800.245.3296.