About TriCore

We believe in engaging all areas of healthcare for results in improved patient outcomes, quality of care, and cost reduction.

TriCore is more than a lab; we are the Southwest’s clinical information company offering expertise in population health management and targeted intervention. We play an active role in New Mexico’s community by offering quality lab outreach, innovative research technologies, and a data repository that enables actionable clinical knowledge.

Our Six Sigma Laboratory provides timely, accurate results, giving physicians more time to spend with their patients, and enabling the best care for New Mexico.

TriCore has emerged as a leader in reference laboratory services, performing a full range of tests – from the routine to the highly esoteric – under the direction of more than 30 pathologists and scientific directors.

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Our Executive Team

Michael J. Crossey, MD, PhD
Michael J. Crossey, MD, PhD
Chief Executive Officer

Affiliated with TriCore since 1997, Dr. Crossey has helped guide the organization’s development throughout its existence. He has oversight of operations and our initiative to provide healthcare professionals easy and timely access to laboratory information. Dr. Crossey completed medical school and residency training at the University of New Mexico, and holds a PhD from the University of Wyoming.

James Brown
James Brown
Chief Information Officer

James Brown leads TriCore’s IT team and is the CEO of Rhodes Group. An Air Force veteran and technology leader with 25+ years of experience, he has worked as an IT professional within the defense, system integration, and healthcare industries. James earned a Bachelor’s degree in Computer Information Systems from Colorado Christian University and is a graduate of Leadership New Mexico.

Douglas P. Clark, MD
Douglas P. Clark, MD
Chief Medical Officer

Douglas P. Clark, MD, leads TriCore’s integration of laboratory medicine into clinical care and population health initiatives. He has held senior leadership positions at The Johns Hopkins Medical Institutions and the University of New Mexico. A graduate of The Johns Hopkins University School of Medicine, Dr. Clark completed his pathology residency and fellowships at the University of Pennsylvania.

Nicholas E. Dayan, PhD
Nicholas E. Dayan, PhD
Chief Administrative Officer

Dr. Nick Dayan is responsible for Culture, Human Capital Management, Public Relations/Communications, Workforce Education and Development, Materials Management and Supply Chain Management, and Facilities. He holds a PhD in Gerontology and Human Sciences from the University of Nebraska, as well as a Master of Arts Degree (MA) in Human Resource Management. Dr. Dayan is an Air Force Veteran.

Robin Divine
Robin Divine
Chief Growth & Strategy Officer

Robin Divine guides the business strategy and growth of TriCore and Rhodes Group. Experienced in integrated health systems, she provides insight about critical interdependencies leading to successful collaborations. Robin earned an Executive MBA with healthcare concentration from University of New Mexico and a bachelor’s degree from Colorado College. She is an Executive Fellow of Advisory Board.

David G. Grenache, PhD
David G. Grenache, PhD
Chief Scientific Officer

Dr. Grenache collaborates to develop and implement TriCore’s scientific research and its diagnostic optimization initiatives. He is the medical director of the chemistry, immunology, and esoteric analytic chemistry labs. A board-certified clinical chemist with 30+ years of experience, his focus is on the use of laboratory data to gain insights into population health and reproductive biochemistry.

Ella Watt
Ella Watt
Chief Financial Officer

Ella Watt leads TriCore’s Accounting and Finance teams. She brings over 30 years financial expertise and has worked in the healthcare field for over 22 years, bringing varied experiences with health systems and hospital settings. Ella is a proven leader with streamlining processes, ensuring internal controls, and strengthening fiscal management. She is licensed as a Certified Public Accountant.