TriCore Uses Big Data To Tackle Triple Aim Healthcare Problem

November 5, 2014

ALBUQUERQUE, New Mexico– TriCore Reference Laboratories announced today that it is working with Wave, the Salesforce Analytics Cloud, to develop an integrated medical platform that can display chronological health data in order to optimize clinical processes. With Wave, TriCore aims to better assist physicians to order the right test, for the right patient, at the right time to achieve three fundamental goals: improve medical outcomes, improve quality of care, and help reduce unnecessary procedural and therapeutic costs. 

The Albuquerque based laboratory provides clinical testing for nearly 70 percent of New Mexico. This uniquely positions TriCore to provide solutions in population health management and targeted intervention through diagnostic data, and Wave will arm patients and clinical decision makers with timely and meaningful data to improve community health while reducing cost. This scalable platform, powered by Wave, enables various stakeholders to access appropriate data at the point of decision. 

"Our solutions engage various healthcare stakeholders including health systems, providers, payers and most importantly patients, to access key data in a timely manner to drive improvements in healthcare delivery," said Khosrow Shotorbani, president and CEO of TriCore. "We are using aggregated diagnostic data and predictive analytics to focus on building better outcomes through population health management and targeted intervention." 

"Using clinical laboratory data in a predictive fashion to target disease specific interventions is our goal. Our medical faculty offer real time case management assistance," said Dr. Michael J. Crossey, executive medical director at TriCore. "It's an exciting time for clinical lab scientists and pathologists to have a seat at the table in this changing healthcare landscape." 

"The convergence of mobile, social and cloud computing has sparked a data revolution, and health care organizations today must leverage data-driven insights to connect with their patients in a whole new way," said Todd Pierce, senior vice president , Healthcare and Life Sciences Industry , Salesforce. "By leveraging the power of Wave, the Salesforce Analytics Cloud, TriCore will be able to instantly explore and analyze siloed data sources to uncover actionable insights around what treatments matter to whom and where, ultimately reducing costs for patients and healthcare providers and optimizing care for improved health." 

For more information about TriCore Laboratories, visit 

About TriCore 

Founded in 1998 and headquartered in Albuquerque, TriCore Reference Laboratories is a community-based, independent, clinical reference laboratory that provides full-service, state-of-the-art laboratory tests to health care professionals and their patients throughout New Mexico and the Southwest. TriCore offers more than 1,500 laboratory tests ranging from routine to highly specialized. TriCore participates in scientific research through collaboration with the University of New Mexico and numerous national and international biotech firms. TriCore is an ISO 15189 medical laboratory. 

Salesforce and others are trademarks of, inc.

 CONTACT: Vanna Livaditis 720-880-8434