Contact Our Business Office
Questions about billing? Our Business Office team is here to provide answers and address your concerns.
TriCore Reference Laboratories
Business Office
1001 Woodward Place NE
Albuquerque, NM 87102
Main Phone Number: 505-938-8910
Toll Free: 800-541-9557
Fax: 505-938-8034 and 8833
Correspondence: P.O. Box 26688, Albuquerque, NM 87125
To mail in payments: P.O. Box 27935, Albuquerque, NM 87125
Business Office Contacts
Unresolved Issues with Your Invoice
Elisa Hidalgo
Business Office Manager
Question About Your Invoice
Tina Casias
Lead - Client Billing
Renee Mehring
Client Billing and Collection Specialist
Terry Aguilar
Client Billing and Collection Specialist
Calls to Provide Additional Billing Information
Insurance Information or Diagnosis Information
Hannah Glidden
Business Office Supervisor
Cynthia Canales
Lead - Billing and Research
Coding Questions
Joann Griego
Coder I
Violeta Mirkovich
Coder I
For Your Educational Needs
If you have questions about filling out TriCore requisitions, understanding Medicare guidelines for medical necessity, completing the Advance Beneficiary Notice, or TriCore’s insurance list – or to learn more about other quick reference guides available - please contact:
Charlene Vega
Senior Business Office / Operations Liaison